Jewellery Care Info

 
MATERIALS
All items are hypoallergenic, nickel & lead free.
 
925 Sterling Silver: 
Chosen for its strength and beauty, sterling silver has a lifetime of durability. Sterling silver is an alloy of silver containing 92.5% by weight of silver and 7.5% copper. The number “925” is used to specify that a metal is sterling silver. We suggest using a polishing cloth with your silver pieces to keep them shiny and clean.

18K Gold Plated 

Most of our pieces will be electroplated with 18K Gold on sterling silver. When gold plating, the base is dipped in liquid gold to form layers of gold. With regular care and storage, your pieces will last well. 
To extend the lifetime of the plating, as well as avoiding oils and detergents, we suggest removing when exercising, in saunas and hot baths. Casual exposure to water is suitable but we suggest cleaning after each use.

Freshwater Pearl 

We use cultured, fresh water pearls from oyster and freshwater mussels that our jewelers carefully select and craft into our pieces.
We recommend to gently wipe pearls with a soft cloth dampened with warm water to remove sweat, perfume, excess oil or dirt. There is no need for detergents, alcohol or other cleaning solutions. Store them flat and with a dedicated space to prevent them from scratches. 

 

Semi-precious Stones

Our bracelets are hand-beaded in our Melbourne studio. We use industrial strength elastic, or industrial jewellery wire to create our hand-made products. To clean your semi-precious stones, gently wipe them with a damp cloth.
Natural products (such as semi-precious stones) will take on moistures from their environment, so please avoid wearing them in water or exposing them to detergents, chemicals, tans, perfumes, and soaps.

Semi-precious stones are subject to change over time, this is normal wear for a natural product. Exposure to light, chemicals and regular wear can change the colour and appearance of your pieces.

 



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CARE GUIDE 
Care for your jewellery by storing separately in our packaging in a dry & humidity free environment.
 
Polish regularly with a microfibre cloth or jewellery polishing cloth to remove tarnish & brighten. 
To ensure your item's colour stays in perfect condition, we recommend removing before sleeping, bathing or swimming. 
 
Avoid contact with chemicals, perfume, lotions, hand sanitiser, chlorine & salt water.  
We are not responsible for damage due to wear & tear, mishandling or neglect.

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WARRANTY  
  

All Intrepide Collection Jewellery purchased online store come with a 3 month warranty. This warranty is effective from the date of purchase and covers manufacturing faults and defects in materials.

We will offer a repair or replacement once the item has been assessed and proven by our team to be faulty. Please note that wear and tear during the course of normal use is not considered a fault. Intrepide Collection Jewellery pieces are delicate and should be handled with care.

This warranty does not cover loss of jewellery, chain breakage, and general wear and tear. General wear and tear includes tarnishing and fading of plated jewellery.

Any repairs requested after the offered 3 month warranty period will require a small repair fee and return postage costs will fall to the responsibility of the customer.

Proof of purchase is required for all warranty claims.
 
    
Please contact our Customer Care team at hello@intrepidecollection.com.au if you require any further information.
  

If you would like to know more about stocking Intrépide Collection's range, styling with our pieces or wanting to collaborate, please get in touch and we will get back to you shortly.

contact email: hello@intrepidecollection.com.au